Privacy Policy
Last updated: July 2026
Welcome to Adventure Tails. We are committed to protecting your privacy and handling your personal information responsibly.
This privacy policy explains how we collect, use, store and protect your personal information when you visit our website or use our dog walking and training services.
Information we collect
We may collect the following information:
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Your name
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Email address
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Telephone number
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Home address
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Information about your dog/s including their name, breed, age, medical conditions and behavioural information
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Emergency contact details
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Payment information (where applicable)
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Any other information your provide through contact forms, emails or telephone calls
We may also automatically collect certain technical information when you visit our website, including:
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IP address
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Browser type
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Device information
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Pages visited
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Cookies and similar technologies
How we use your information
We use your personal information to:
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Respond to enquiries
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Provide dog walking, training and pet care services
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Arrange bookings and appointments
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Communicate about your bookings
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Process payments
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Maintain records of your dog's care requirements
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Improve our website and services
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Comply with legal obligations
We will only use your personal information where we have a lawful basis to do so.
Sharing your information
We do not sell your personal information.
We may share your information with:
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Payment service providers
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Website hosting providers
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IT service providers
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Professional advisers (such as accountants or legal advisers)
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Authorities where required by law
All third parties are expected to protect your information appropriately.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
You can control or disable cookies through your browser settings, although some parts of the website may not function correctly.
Data security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Data retention
We retain your personal information only for as long as necessary to:
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Provide our services
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Maintain business records
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Meet legal and accounting obligations
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Resolve disputes
When your information is no longer needed, it will be securely deleted or anonymised.
Your rights
If you are located in the United Kingdom or European Economic Area, you have rights under data protection law, including the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your information
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Restrict or object to certain processing
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Request a copy of your information in a printable format
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Withdraw consent where processing is based on content
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Adventure Tails
Email: Adventuretails24@gmail.com
Telephone: 07351325115